FAQs

1. Where are you located?
We are based in Thonotosassa, Florida. All orders ship from the United States.

2. Do you ship internationally?
Currently, we only ship within the U.S. (International shipping coming soon!)

3. Can I cancel or change my order?
Orders can only be canceled or changed within 12 hours of purchase. Contact us immediately if needed.

4. What types of bags do you sell?
We carry handbags, shoulder bags, backpacks, diaper bags, luggage, and travel totes for various lifestyles.

5. My item arrived damaged — what do I do?
We’re sorry! Please contact us within 3 days of delivery with photos of the damage. We'll make it right.

6. Do you offer discounts?
Yes! Sign up for our newsletter and receive 10% off your first purchase.